Blackberry South Africa Phone Number Customer Service

0800988892 / (925) 931-6060/ fax: (925) 931-6061 is the Contact Phone Number of Blackberry South Africa. (See More Contact Numbers Below).We have briefly described Blackberry South Africa with all contact information. Get more customer service numbers of Blackberry South Africa. Post issue for any problem with Blackberry South Africa. if you find Blackberry South Africa customer service number wrong, then please tell us in comments of Blackberry South Africa.

Blackberry is a brand of digital devices that are manufactured and distributed all over the world by Blackberry Limited company that was previously known with the name of Research In Motion headquartered at Waterloo, Ontario, Canada. Blackberry company introduced this brand to the world in the year 1999 with the launch of their first device known as the 850 which was a two-way pager used to send texts in Munich, Germany.

Contact information for BlackBerry (South Africa) headquarters


In order to get all information about BlackBerry customers are appealed to join the company on:
HeadquartersAddressPhone
Corporate Head OfficeBlackBerry B 2200 University Ave. E Waterloo, ON, Canada N2K 0A7519) 888-7465 / fax: (519) 888-7884
BlackBerry United StatesBlackBerry Corporation 6700 Koll Center Parkway, #200 Pleasanton, CA 94566(925) 931-6060 / fax: (925) 931-6061
BlackBerry EuropeBlackBerry 200 Bath Road Slough, Berkshire United Kingdom SL1 3XE +44 (0)1753 667000 / fax: +44 (0)1753 669970


Few years later many other devices were introduced in the market that have several communication applications in them and some of those features were text messaging, Internet faxing, mobile telephone, push email, Web browsing and other wireless information services. The most important application in their devices in the beginning was the consumer BlackBerry Internet Service that had its access in 91 countries of the world with over 500 mobile service operators using different mobile technologies. Blackberry company is also known for the development of the famous mobile phone application known as BBM which is Blackberry Messenger used to share texts, photos, videos and other things free of cost and just need a internet connection available on your smartphone.

Blackberry South Africa Workplace


Blackberry South Africa with a healthy workplace program enables employees to increase control over and improve their health and well-being full-time employees are offered:
  • Seminars and workshops on work/life topics
  • On-site health services
  • Healthy workplace events
  • Weight management programs
  • Smoking cessation programs
  • Health promotion resources
  • Spirituality/well-being rooms
  • Seasonal flu prevention program
  • Office Ergonomic services
  • etc.


Work Culture At Blackberry South Africa


Blackberry South Africa strongly encourage dialogue and ideals that will both enhance and ease our work culture; at Aditya Birla Money, the bottom line is: when you have fun at work, work becomes fun! Blackberry South Africa strongly believe in meritocracy and there are opportunities galore for the young and restless.This coupled with the strong core values of Integrity, Commitment, Passion, and Seamlessness & Speed enable us to take from strength to strength.

Blackberry South Africa Address Detail


Blackberry South Africa address is Research In Motion South Africa Proprietary Limited, Palazzo Towers West, Monte Casino, William Nicol Drive, Fourways, Johannesburg South Africa 2086.

Blackberry South Africa Official Email Address


Blackberry South Africa email address is investor_relations@blackberry.com.

Blackberry South Africa Customer Service Phone Numbers


The Customer Service Phone Number of Blackberry South Africa is 0800988892 / (925) 931-6060/ fax: (925) 931-6061 (touch to call)

If the contact information is incorrect, please let us know HERE




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Blackberry South Africa Customer Service Phone Number Complaints and Reviews

Customer service phone female
Ms. Ms Lindewal TellsNov 24, 2016

Hi

i have a blackberry 8520 and my internet isnt working its saying "this is a wifi service. Please ensure your device has an active wifi connection and try again", but i do not want to use wifi because i am not always near wifi i wanna use my data please assist.

Customer service phone female
Ms. Mary TellsNov 16, 2016

I am really disipointed in blackberry because they saidwe won't be able to use our phone for whatsapp, but why is our phone of now its is not yet December 2016 and what happen to our bis that ee have loaded its is unfair.

Customer service phone male
Mr. Zakhele TellsOct 20, 2016

Morning guys

I need to unlock my phone it was blocked yesterday, I have typed blackberry as it requsted, but ID did not allow me to enter my old pass word please help urgently I do not have a phone and i am using it for work.

Customer service phone female
Ms. Nconah TellsOct 19, 2016

Good day,

I here my blackberry phone will no longer have whatsup by December this year, which is funny because when I bought it I was not told am buying it at my own risk. So I would like to know, if we are getting refunds or we stop paying for them. Kindly advice please. Thank you.

Customer service phone female
Ms. Ephnet TellsOct 19, 2016

Good Morning,

I took my blackberry to be repaired, when i put back my SIM card to continue with whatsapp, it says the number i entered is not for this phone. I never put any SIM card to this phone prior to repair, it was the same SIM card i am putting now. I tried to delete whatsapp and re-install, but i get the same problem. My number is 0720501889.

Customer service phone male
Mr. Ian TellsOct 17, 2016

I HAVE JUST BOUGHT BLACKBERRY PRIV BUT I AM NOT ABLE TO SET MY OWN RINGTONE FROM MY MEMORY CARD. THE ONLY OPTION AVAILABLE IS FOR ME TO USE THE RINGTONES WHICH CAME WITH THE PHONE AND DO NOT NEED THEM. PLEASE HELP ON HOW DO I SET MY OWN RINGTONE.

Customer service phone female
Ms. Vicky TellsOct 04, 2016

Good day

I am currently using Blackberry Curve Cell number 0766893337. I know that what's app expires end off December 2016, my problem is
that I downloaded the latest version and now the phone says
(unfortunately, what's app no longer supports this phone. Please switch to a supported phone) Please is there a way to fix it. There is still three months left before what's app is suppose to expire on my phone. Regards Vicky .

Customer service phone male
Mr. Leon Stone TellsSep 28, 2016

Good day. I HAVE A PROBLEM WITH MY BLACKBERRY ID IT SEEMS THE EMAIL ADDRESS ASSOCIATED WITH MY ID IS NOT WORKING HOWEVER WHEN I TRY TO CHANGE MY PASSWORD IT REJECT MY REQUEST. BUT IF I USE MY OTHER EMAIL ADDRESS I CAN CHANGE MY PASSWORD ONLINE. I HAVE TRIED NUMEROUS TIMES BUT CANNOT GET THIS SORTED OUT ONLINE AND IT IS REALLY FRUSTRATING PLEASE HELP THANK YOU.

Customer service phone female
Ms. Happy TellsSep 18, 2016

Hi i have a blackberry Z3 and i have a problem with my blackberry ID, if i punch in the required information it says its wrong and the email adress i have used does not exist anymore that i created another blackbery ID online and when i try punching it on my fone it simply does not work please help.

Customer service phone male
Mr. Rayhaan TellsSep 17, 2016

Hi, could you please help me I do not know what is my pin and my recovery question my email that is linked with my blackberry I'd is Rayhaan @gmail.com when I try to reset it it takes me to recovery question which I do not know the answer to please help as soon as possible thank

Kind regards
Rayhaan .

Customer service phone female
Ms. Louisa Jepson TellsSep 16, 2016

Good day

I had bbm, but my phone had problems. I have a new number and a new email and i also cant remember my first password. I need help because i need to get my old chats back to find a friend again

Thank you.

Customer service phone male
Mr. Abdul Gaffar TellsSep 14, 2016

My black berry battery exploded this afternoon. My fingers are burnt from the heat that was given off. I have never expected something like this from black berry. I have heard of other mobiles doing this, but never expected it from black berry. I feel very dissatisfied as I was never warned of the dangers. Please explain why this happened.

Customer service phone female
Ms. Rashida TellsSep 01, 2016

HI. I HAVE A BLACKBERRY 9790. I HAVE BOUGHT ADDITIONAL BIS COVER FROM VODACOM. THEY CANNOT ASSIST ME IN SETTING UP MY WATS UP AND E-MAILS. I CANNOT UNDERSTAND THE PROBLEM. ITS NOW three WEEKS. PLEASE HELP. MY CELL NO. IS 0829215254. REGARDS.

Customer service phone male
Mr. Ashwell TellsAug 29, 2016

Hollo my name is Ashwell ;i take a blackberry on a sentrum shop by the floor;not stolen i ask the owner of the shop who's phone is that he say he did'nt know i give him my home detail for any mestakes, is two mouths now and no body was by me, the problem is the blackberry z3 show me www. Bberror/bb10-0015 what can i do.

Customer service phone female
Ms. Di TellsAug 25, 2016

Good afternoon,
I would like a person to contact me urgently because I phoned the toll free number and I do not have a ticket number or anything they ask you to do on the line. I would like some personel assistance over the phone so that I can sort my problem out once and for all. My mobile number is 072 432 8487. I hope some one will get back to me urgently
Your urgent attention in this matter would be highly appreciated. Thank you.

Customer service phone male
Mr. Haroun Gaida TellsAug 10, 2016

My Blackberry 9720, I forgot my Blackberry ID password-my ID NR is 6206245144081 reside at 17 ocean view drive Malabar PE 6020 in SOUTH AFRICA
my home email is wkrpetter@outlook.com, my work email is haroun. Gaida@gm.com.

Customer service phone male
Mr. Giancarlo TellsJul 21, 2016

Hi, were having issue on sending email using the BIS only to our own domain which is eml-eis.com sending to other domain is fine like yahoo, Google or any. We encounter this issue after we blocked some spams. Can we find out from you which sites or domain or ports that the BIS uses on sending email. Greatly appreciate your help.

Customer service phone female
Ms. Juliette Long TellsJul 14, 2016

Hi

I have a BB 8520 I could not reboot (only to 75%) and had it repaired last week. It is working, but I cannot download Whatsapp?
Error message is update software which I have done from desktop, but still not able to download

Can you please advise?

Kind regards.

Customer service phone male
Mr. George TellsJul 13, 2016

Good Sir / Madam
I am really not happy about my blackberry ID password that do not want my log in. I have change it, but still nothing happens. I put it in for more thirty times and an error notification pop say i must use that service after 15 minutes and it frustrated me. I struggling two hours just to confirm my email address to get excess to some apps of mine, but without my BB ID password i can not. I do not know is the problem, but in the past it never done this except for the fact that i forget and have to change it.

Customer service phone female
Ms. Rozanne Hough TellsJun 21, 2016

Good day,

Please can you help me. My sister has a BB 9780 and is on version 3. 2. 33 and is unable to upgrade for some odd reason. She is also unable to download the Whatsapp application on the phone and this is a smart phone and I had the same one with no problem downloading apps until it decided to just die completely for no reason and told that "this is what BlackBerries do". I am in the Northern Cape, she is in Pretoria, Gauteng. If you can help me help her i would appreciate it. However, if you need to contact her, please let me know so I can give her cell nr. Thanks.

Customer service phone male
Mr. Billy TellsJun 14, 2016

Good day, I have just upgrade to a Blackberry Leap and now I am informed that at the end of this year I would not be able to use Whatsapp on my Blackberry because WhatsApp will no longer support all Blackberry phones. Can you please give me more information in this matter
Thanks.

Customer service phone male
Mr. Mark De Vries TellsJun 07, 2016

I need some help with a software issue on my Blackberry Classic i purchased recently. I have tried numerous other avenues, but nobody can assist me. When loading airtime and using the browser the airtime is deducted and not my data. When the airtime is exhausted i am prompted to reload airtime before continuing to use the browser. How can i resolve this issue?.

Customer service phone female
Ms. Claudia Lopes TellsMay 27, 2016

I have two mobiles. Post upgrade of BBM I cant add contacts. A blackberry and and iphone. I cant add my iphone BBM to blackberry BBM and on my Blackberry BBM i cant add contacts that come from na Iphone and they cant add me. My number is 083 447 5831 or 071 677 6289. Please help.

Customer service phone female
Ms. Valencia TellsMay 21, 2016

Hi I have been blocked from updating any software or program in my phone because I no longer remember my BLACKBERRY ID PASSWORD. How is that so, when I tried to click on FORGOTTON PASSWORD it says " Invalid/ Error"YOU CAN CONTACT ME ON 0723840792. Blackberry Number :0634179973.

Customer service phone female
Ms. Chantall TellsMay 19, 2016

Good day

i would like some assistance with my BB9320 i have a memory card in my phone some days it shows all videos and pics and other days the phone does not read the memory card. Sometimes when i am busy downloading it suddenly says "memory card removed" then the download interupts a few seconds later it says memory card inserted, and this morning the same message popped up saying memory card removed. It seems like it is not making a proper connection somewhere i have tried other memory cards it does not work at all. Does this phone need a specific type of memory card? or what can i do to solve this problem.

Customer service phone female
Ms. Madeleine Kilian TellsMay 18, 2016

Good day

I am unable to reset my blackberry ID password. I note that ID username (email address) is not the same as the email address which was originally created on my device. Please can you assist. I do not want to do a security wipe as I have sentimental photos on my device of my late father. Please help.

Customer service phone female
Ms. Smanga TellsApr 26, 2016

I purchased a Blackberry Z3 three weeks ago and I have not been able to access Black Berry World. I have not been able to download applications for my phone and have been so frustrated. The error message I am getting is when I touch the blackberry world icon is "There was a connection problem. Blackberry world must close. Please assist as this is the second unit I have received still giving me the same error. My number is +27827533635.

Customer service phone male
Mr. D.potgieter TellsApr 21, 2016

Hello,

I have struggled for the last week to activate my blackbery internet service. I have gone to two MTN locations both removing battery and reseting phone with no success. Please help me figure out why when I browse the Internet with my Blackberry I get the message "You are currently in area that can handle data communication. As a result the browser cannot retrieve any web pages" this happens no matter my location (2 mtn locations and across Cape Town and Strand).

Customer service phone female
Ms. Beth Dikobe TellsApr 04, 2016

Good day, i am using bb 9720, since last week it does not want to connect internet i purchased the BIS and Vodacom says its connected on their side, but my side i do not have a connection, and the number they gave me for BB support does not allow me to speak to consultant.

Customer service phone male
Mr. Gerald TellsMar 15, 2016

Good day,

I purchased the full version of Temple Fly of R32, 00 (South African currency) and every-time I try to upload the full version an error message appear {You have purchased this item already, and won't be charge to download it again. (AW30222i)

What must I do now?.

Customer service phone male
Mr. Sidique Gani TellsMar 04, 2016

Good Day
i am still one of the very few people who still support and use blackberry, but i have an issue and hoping you can help me please
im using BB for the past ten years and love it, but my problem comes with my BB Q10
the phone works well the issue is that when i make a call i cannot here anything, but when i put it on speaker it works fine. As at that moment it was under guarantee and took it do vodacom. They Kept it for a few weeks and than said that they cannot repair it. Is it possible for you to help me with this at the moment i am currently using a BB Z3, but i want my Q10 please help me
i would really appreciate it if you help me fix my Q10
regars
Sidique
0829587690.

Customer service phone female
Ms. Nola TellsFeb 26, 2016

I want to know what is wrong the BIS in South Africa, I have been down since Thursday, I pay for a service and cannot access it? PISSED OFF - Trying to call blackberry is like trying to reach god in heaven. I want to know when this issue will be RESOLVED. I have a 9720.

Customer service phone male
Mr. Mkhuseli Mbhele TellsFeb 07, 2016

I'm using the BlackBerry z10. During November last year my Wi-Fi suddenly stopped working, when I try switching it on nothing happens, it just won't turn on. I've performed a couple of software updates using my data hoping that it might resolve this matter, but it hasn't. 0635407795.

Customer service phone male
Mr. Daniel Andrew TellsJan 31, 2016

I do not have words for Blackberry's stupidity Blocking access to my phone of which I have been the owner of for five Years? because I can not remember the recovery password of an old habit I had of smoking and the name of my dead dog? His name was MacGyver, the old habit? the smoking a certain brand of cigarette? How in God's dear name can you remember something you did five years ago? and the brand? This nonsense because I updated form Whatsapp on my BB Curve phone the latest version of Whatsapp. After downloading, my BBM for which I pay a month-to-month fee is found to be blocked by BB How smart is that? I am livid. I even updated my personal details with BB on my PC giving all my details to BB- So how are you going to resolve this crap? My phone number is 0798365408 In SA with the Vodacom Network. Regards. Daniel Andrew Stevenson PIN NUMBER can be checked against my name on your database. My contact details by email is: *******************************.

Customer service phone male
Mr. Jean-pierre TellsJan 12, 2016

I topped my account and activated my BIS a few days ago already, but I still do not have access to the internet or any other social platform. I have done the trouble shooting and also selected my network manually, I've even re-registered the device on a wireless network under Host Routing Table PLEASE HELP 0823102059.

Customer service phone female
Ms. Evelin Bresler TellsNov 01, 2015

Good Day, RE: Evelin Bresler SIM 079 423 9334I purchase the R 59 BBS once-off service on a monthly basis. For the month of November you have deducted the amount of R 59 twice. Would you please be so kind as to credit my account with above amount of R 59 for the month of December?Thank youEvelin Bresler .

Customer service phone male
Mr. Frustrated User! TellsOct 21, 2015

Dear BlackberryI bought a BBZ3two months ago from a Jet store in Campus Square, JHB. Since last week I have had a problem where the music pauses itself and launches the assistant application. How do I fix this? This is frustrating and disappointing I must tell you Kindly provide a solution to this.

Customer service phone female
Ms. Carmen Pereira TellsAug 20, 2015

I bought the new Blackberry 9720 thinking it would be a good phone as I had the old 9720 which worked brilliantly. This new 9720 is a terrible and horrible phone it shuts down tells you that memory is full and wants to delete your apps not to mention that it shuts down and freezes as well. I have a memory card 16GB and it didn't even want to safe my pictures onto the memory card. My experience with this new 9720 has been very disappointing and frustrating. I have had this phone for four months only and have taken it in three times and have to take it back again. I do not want this phone.

Customer service phone female
Ms. Tracy Henning TellsJul 23, 2015

i have had my z3 since Jan'15 and i am going insane when making and receiving calls as there is such a long pause and the phone also hangs when in certain apps!! please get back to me with a solution soonest, thank you.

Customer service phone female
Ms. Hlayisani TellsMay 25, 2015

I bought my Z10 April 2014, a year later the phone keep on freezing. I tried to take the battery out on numerous occasions, but it does not help. Now the only thing I can do with the phone is to make and receive call nothing else, and if I miss a call it does not show on the screen.

Customer service phone female
Ms. Belinda TellsApr 06, 2015

I have a blackberry Z3 that I bought in December 2014 and now its April 2015 and my camera give error message"the camera can not be started". Iv tried rebooting, removing my media card, but nothing. I am beyond angry right now. Is this the how your products are?now I have to go up and down trying to fix a relevantly new phone. Someone better get back to me with a solution very soon.

Customer service phone male
Mr. Charles Ponde TellsMar 10, 2015

I got my blackberry Z10 that i send to vodacom repair centre eight days ago for a screen replacement, i was told by the consultant that the handset can no longer repaired therefore i need another handset. My question here is if this handset cracks the screen is it not repairable?

Customer service phone male
Mr. Muntu Phiri TellsJan 07, 2015

Hi I have been a loyal blackberry supporter from 2011, I have had 10 Blackberries thus far and the sad thing is that they all got lost and some I got mugged. In October 2014 I lost my 9320, then I bought the Z10 same month and I lost it in November 2014, then on the 19 December I bought a Z3 and I got mugged and it disappeared, out of all these blackberry devices I lost, not even one of them was traced and they were on blackberry protect but it seems not to be working at all. My gf switched from blackberry after she lost hers and she used an iPhone, she also got robbed but she retrieved her phone after 3 days. Whats wrong with bb protect, I am a bit skeptical about bb now I think I wanna change to iphone. Currently I do not have a phone and I am suffering to make contacts, bear in mind that I somehow market your product as I am a digital content manager and all my signatures carry your bb10 signature even my social media updates stipulates what phone I am using.

Customer service phone male
Mr. Mukesh TellsDec 22, 2014

Good afternoon. I have a blackberry Q10. I recently sent my phone to Vodacom customer for repairs with a screen crack. Vodacom said it will take a week to get repaired. I queried about my phone on numerous occasions and they say the screen they fitted was not right and they must wait for another. Its three weeks now.

Customer service phone male
Mr. ferdie TellsDec 19, 2014

I have a problem with my blackberry z10 it does not switch on, the only thing that displays on my screen is "www.bberror.com/bb10-0016" I need help please PRD- 50657-018 IMEI 354010055641212 BlackBerry STL 100- 1 Model: RFG81uw IC: 2503A-RFG80UW FCC I'd: L6ARFG80UW

Customer service phone male
Mr. D Castlemaine TellsDec 17, 2014

Have a bb on contract with mtn. The phone got damaged irrepairable and was fixed under warranty, refurbished, (got someone elses scrap phone that does'nt work) when the battery ran flat we couldn't charge it. Never used the phone, but paid the contract. Bought some airtime for the computer which was put onto the phone. We were told this money couldn't be refunded. Took the refurbished phone in to be fixed by mtn, but now have to pay over R2000-00 to fix up someones elses broken phone. Getting sick and tired of all this shit from this service provider and these phones. Where to from here.

Customer service phone male
Mr. Modise Nyantu TellsNov 19, 2014

I am staying in a place that has no Wi-fi service and every time i want to download something in Internet the phone tells me that i have chosen to download via Wi fi. Please help me to download with normal Internet connection. I am using blackberry z10.

Customer service phone male
Mr. Gyan TellsNov 12, 2014

I can't remember my secret question answer for my bid. The question is What is my name? So I'm totally confused as to what is the problem. Please help me. I need to access my emails and BBm on the device. 0787577614.

Customer service phone female
Ms. Amanda Pilusa TellsOct 28, 2014

First, what exactly is your number cause, I called and it does not go through. I own a BB Z10 and yesterday it just died cause of some software issue. It has the code 0016. A fatal file system error was encountered. I have been paying for this software problem to be fixed from the first week, i bought this phone. Please give me a way forward. My email address is Amandapilusa@gmail.com. The number you can get me on is 015 491 3351 during working hours.

Customer service phone male
Mr. Chaka TellsOct 27, 2014

I want to find out, if you have any promotion going on now. The reason is my friend received a message that she has won some money and when she calls this morning, she was told its a promotion. That she must go to Cape Town to get her winnings or can they deposit it in her bank account. Is this real or its a scam? Do you have any promotion. Please get back to me urgently.

Customer service phone male
Mr. Lucas TellsOct 26, 2014

I used Blackberry 8520 curve since i have been upgrading the Blackberry. Till i reach to Z10, but my experience on z10 is bad, because the problem i had is big. The phone just went off can not switch on again. I tried to send it to fix, they said can not be fixed. There is four people i know, they have same problem with same phone (Z10) meaning is the sickness of that phone. I am a Blackberry fan, but what i get doesn't motivate me to carry on with Blackberry, but if it is a solution for that please help, because originally i would like to carry on using blackberry.

Customer service phone male
Mr. Heavelin Hanekom TellsOct 24, 2014

I have a brand new Blackberry z3. The problem is that I cannot hear a thing, when speaking to someone. The only time when I can hear is, when I put the phone on speaker. What can be wrong and what can I do to rectify that?

Customer service phone male
Mr. Sham TellsOct 24, 2014

This morning my phone requested my ID user name and password, so that i could continue using my blackberry messenger. i had forgotten password so i reset it. The problem, i am having is when i put in the password and then press OK, the phone is now asking for the User name of the smartphone. Please can you assist with this? This is a brilliant phone and i do not want to have change it. I am using a blackberry torch 9800. Thanks.

Customer service phone female
Ms. Neo TellsOct 23, 2014

I am very disappointed in the way my matter was not handled. I tried calling, but my calls were being rejected all the time and i do not understand, why? I have a problem with my phone deleting all my messages and the fact that there was no one to assist me is very disappointing. I bought your product, so the least you can do is to hear, what my problem is. The way you handle matter is really unprofessional. I am a very disappointed customer.

Customer service phone female
Ms. Mahomed TellsOct 22, 2014

My daughter gave me a 9720 Blacberry on vodacom contract. The back plate is user unfriendly as it has a movent or play of about 0.5mm left and right, up and down. How do I sort this? This site also is user unfriendly.

Customer service phone male
Mr. Edwin Du Toit TellsOct 21, 2014

I am trying to find a telephone number (in South Africa), which I can phone and get support on Blackberry phones. Specifically, I need to buy a new battery for my Z10 (an LS-1 battery), but I cannot find any information from anywhere. Can someone from Blackberry please assist?

Customer service phone female
Ms. Kym TellsOct 21, 2014

I would like to know on my blackberry. If i use SMS, it normally will go trough, but just one contact number never receives my SMS. Although i receive a deliverance report that says, delivered successful. Is it possible that my SMS were blocked by this person? This person can receive my phone calls, but not my SMS.

Customer service phone male
Mr. jayce TellsJun 23, 2014

I purchased a blackberry 9720 cell phone on 2013-12-24 from Markham store, blue Route Mall, Tokai for R 2499-00 cash . In June 2014 I started experiencing problems with the cell phone in that the scroll button had become faulty . I took the phone back to Markham who offered to send it in for repairs to MTN Canal Walk and that it will take approximately three weeks for the cellphone to be booked in . I asked her if it was a common problem with such a model of phone and she replied by saying yes and that it was a common problem with these blackberry phones . I then asked her if they are still selling them and she said yes . She also mentioned that quite a few people brought in their phones to book in for a faulty scroller . I would like to know why stores are still selling these phones when they are giving problems six months after purchase . is not there something the Consumer Council can do to rectify the problem eg. Warn the public about the general generic problems of the Blackberry 9720

Customer service phone female
Ms. Jeannie TellsDec 10, 2013

Good day,

I would like some assistance with the following problems. We have two devices on my fiance name and my device(0780287586)just switched off yesterday and won't switch back on. No lights come on it is completely dead. The problem with the other device(0839385028)is that it seems like someone has hacked into his blackberry ID account. He has tried resetting the password, but it keeps asking him a security question that is not the one that he has set up originally. Please can someone assist him with resetting his blackberry ID as his device is useless to him now. And mine will have to go for repairs I am sure. It's just so strange, one moment it was working and the next it was just completely dead. Please advise.

Customer service phone female
Ms. Kagiso Monye TellsNov 07, 2013

My blackberry died on me it cannot switch on or do anything, I took it to Altech Autopage where I have a contract and they told me that my one year warranty has expired. I understand that blackberry itself has a two year warranty on phones. Please advice and let me know where I can take my phone for repairs. Thank you.

Customer service phone male
Mr. Blessing Mbhamali TellsOct 16, 2013

If I try to open blackberry App world there is a error message.
Appworld requires the latest version of blackberry I'd
Close. Or Update
If I click Update ihe error message is Downloading 0%

There after up next error message
Sorry there is no Compatible version of blackberry I'd available at this time.
** this application. May have limited functionality without the latest version of blackberry I'd.


I use blackberry 9300 3G curve
BBm Pin 29A59673
Email
0732438296@mymtnmail.co.za
Cell number +27732438296
Network : MTN
Country: South Africa

Customer service phone female
Ms. Daisy TellsOct 11, 2013

I am using a blackberry curve 9320 and my cell number is 071 490 7630.I am unable to download whatsapp,the message I get when I try to download reads: 907 invalid cod Tcp receive timed out and RIM cod size 71 attribute is missing,Please help!

Customer service phone male
Mr. Jeralle TellsOct 08, 2013

In July last year I purchased a Blackberry 9360 from MTN Northgate. Two months ago the phone refused to charge. Since it was under warranty,it was sent back and deemed unfixable. I was issued a new 9360 and now this phone is also giving me problems. The phone dies suddenly even with plenty of battery life. The phone's signal turns on and off uncontrollably and the battery life fluctuates from fully charged to literally no battery life in a matter of seconds,whether being used or not. It often just dies right after being fully charged. This is the second 9360 I've been given and once again the phone does not work properly. I am extremely unhappy as the phone does not work and when sent in for repairs causes a major inconvinience. Please note this is the second 9360 Curve and it is equally as problamatic as the first. Any response would be greatly appreciated

Customer service phone female
Ms. MH TellsOct 04, 2013

I have a BB Bold. It is TOTALLY USELESS BB services are also useless! The phone freeze, the Internet connection is mal-functioning,phone calls are disconnected in the middle of conversations or the calls do not connect at all, the battery life is up to @#*¥, BlackBerry's technical team = BB phone.... (NO GOOD, USELESS) I had my phone serviced (which included the complete whipe out of the hard drive - including all my data, downloading of so-called "updated software" which provved to be atiquated, rebooting and "advise" to take out the battery and recharge the phone if it gives me any more trouble... This doesn't only waste my time, but cause the functioning of the phone to be even worse. It is the biggest crap cell phone I ever had. No wonder BB has problems staying on the market. You do not even TRY to do anything to complaints. Maybe you should dissapear from the cell phone market for good. You are a DISGRACE to the word: Cellphone.

Customer service phone male
Mr. Jacques Mostert TellsOct 01, 2013

Good day
I took out a contract in November 2012 and select the bb 9320. In August 2013 the phone just reboot. We sent it in for repairs on the 21/08/2013. On the 02/09/2013 it came back with the the engineers report stats the following
"IMEI VALIDATION:IMEI VALIDATION RESULT - THIS IMEI CAN BE REPAIRED UNDER THE FIRST YEAR MANUFACTURE WARRANTY AS PER MANUFACTURER CRITERIA ACTIVATION DATE 02/11/2012
SOFTWARE UPGRATE
N F F "
We collecte the phone on the 02/09/2013 and it work, but in a weeks time the phone did the same REBOOT.
On the 11/09/2013 I took the phone back so that they can fix the divice. Now the report came back from the same repair company and it stats the following
"34 LIQUID DAMAGE"
THE PHONE WAS NOT NEAR WATER OR DAMP PLEACES. wHEM i PUT IT ON POWER i CAN WORK ,BUT AS SOON AS YOU DISCONETTE THE PLUG IT reboot. nOW MY QUESTTION IS, hOW DE HELL CAN IT HAPPENED. i NEED TO SORT IT OUT BEFORE MY EXPIRY DATE
Please contact me so that we can solve this problem. I

Customer service phone male
Mr. leswin TellsSep 30, 2013

I have a blackberry 9320 I have installed my Gmail on it so that means I get all my mail on my phone, but I have lost my phone and cant get through to my mail on another device without it asking my password how can I recover my password then on my laptop

Customer service phone male
Mr. Keith TellsSep 30, 2013

Good morning,


I have been using your Blackberry phones for a number of years, from your trustworthy 8520 model, then upgraded to the 8530 then finally 9790, these upgrades were due to contract upgrades, I would have preferred to stick to my trustworthy 8520 because it worked,


I am stuck with your 9790 model, to be bland it is rubbish to say the least, I had to think about the words to be polite, if it is not the battery overheating, the phone dials the last recorded number by itself, lately the camera doesn't work I returned the phone and was replaced under warranty....Sir to be competitive in today's society, you need to sell a product that works and lasts...what happened to the Blackberry?, from old?


I am disappointed in your product, unfortunately I still have two years left on my contract, you lost a customer and a fan in me


Regards



Keith

Customer service phone female
Ms. Celia TellsSep 30, 2013

1. 12 February 2013 - I took out a contract for my son on for a Blackberry 9320 Black on a Top up 135 package at Vodacom, Waterstone Village.
2. 17 February 2013 - It went in for repairs at Waterstone on 17 February 2013 for poor battery life.
3. 28 February 2013 - It was taken in again for operating system hanging, Phone crashes after about ten minutes after phone is turned on.
4. ten June 2013 - It was taken in again for operating system hanging, Phone crashes after about ten minutes after phone is turned on.
5. 21 July 2013 - In despiration, we then took it to Vodacom Customer Care at Somerset Mall.on hoping we would get better service.It went in for poor battery life, the device switched off on its own even though battery showed fully charged. When was fully charged the signal switched off reporting that battery too low for radio use.
We need to take it in again now as the phone still switches itself off on

Customer service phone female
Ms. Lydia TellsSep 27, 2013

I have a Blackberry 9320 I upgraded to the new bbm voice chat and my bbm has stopped working I tried everything pull out method and even went to my service providers and they too couldn't help me

. I am able to send BBmessage, but my contacts can not reply to any of my chats please tell me what to do cause this problem has been going on for two months now.

I must say I am really disappointed in Blackberry.


Lydia

Customer service phone male
Mr. Abdul TellsSep 26, 2013

Hi I am very disapointed with blackberry its not accepting my I'd pasword all of a sudden now my bbm is locked my is aai.lambat@gmail.com that's my email adress as well and I am very appalled @ blackberry's customer service

Customer service phone male
Mr. sphamanda Mntambo TellsSep 22, 2013

Hi my blackberry 9320 is have aproblem with voice dialing is always on if I turn it off they did turn off a choice lists for voice commands, please help me they cut off my calls and when I play music they sey they cannot play music if voice dialing is activated please help me to turn it off ,my no 072 2852 512 email ,sphahfistoz@gmail.com thank help me pease

Customer service phone female
Ms. Hazel Banda TellsSep 16, 2013

I bought a blackberry bold 9790 in March 2012 and have since sent it in for repairs more than four times . It has been giving problems from the start. I paid cash for this phone and am disappointed with it . I honestly feel that Black berry should have given me a new phone by now . My contact number is 0824129685.

Customer service phone male
Mr. aaron TellsSep 15, 2013

I am using blackberry 9300 curve
Has a problem with bbm called the blackberry department and they asked me two delete and restore both app world and bbm of which I did

With no luck when I try two download the bbm it says unsuccessful

Pls help

Customer service phone female
Ms. debby TellsSep 12, 2013

Afternoon I bought a blackberry end hand and my problem is that it battery drains within four hours I bought a new battery have checked the charger is charging properly and all unnecessary app have been deleted how do I get this fixed cel shops here r useless

Customer service phone female
Ms. correta TellsSep 09, 2013

I lost my blackberry curve and bought a blackberry 9790 then I backed it up and got only my contacts and email back and now my lost phone doesn't appear on my protect blackberry account,only 9790 is visible and I wanna track it down! How do I make it appear on my account??

Customer service phone male
Mr. keith TellsSep 07, 2013

I have a blackberry 9300, ans ive taken this fne in seven times aredy i do not want this fne anymore you must give me a brand new one in the box seald or my money back please contact me on keithdejager@gmail.com or 072 798 4365

Customer service phone male
Mr. Alwyn TellsSep 05, 2013

hi there. I have a blackberry 9810 that i got on a vodacom contract. my phone started to switcing itself off at first and the on friday 23/08/2013 my phone wont work. It said insert sim, so on saterday i took it to my service provider ( Vodacom ). They sended it away to the repairs centrum in Nelspruit. Ysterday they phoned me and said that i can come and collect my phone as it was back from repairs. I picked up my phone and tested it at home, but it still isnt working. So today i went back and asked why my phone isnt fixed and they said that the phones simcard reader has pins that is broken and that i have to pay R4041.80 for a cellphone exchance because they wont fix it under warrenty because it has been abused. The phone is just over five months old and how do you abuse the simcard holder. the Job Number is 9158872 that Vodacom gave me. Hope there is sombody at Blackberry that can help me with this problem. Mail or phone me please. alwynblom.1@gmail.com .Please phone me on 27799738279

Customer service phone female
Ms. Simone TellsAug 30, 2013

I have a blackberry 9320. It is not even a year old yet.It keeps on rebooting it self,more than four times after each other, my battery is half or fully charge, then it says "battery is to low for radio use" and on top of it all the paint of the cover is coming off, and it is most of the time in a cover. three weeks ago I took it to vodacom care sentre. They have loaded new software, gave me a new battery and replaced the bad looking cover.I am only using it for a week now, it still reboots it self and it is still saying battery to low for radio use,although it is half or fully charged and the new one week old battery doesn't have a longer battery life than four hours.Now vodacom tells me i must send it back to them, they will try to fix it again or then send to blackberry. I have work to do and really needs my fone I do not have time to send it in and wait for so long. What must I do, I am on the edge to cancel my contract. I do love blackberry it helps a lot, but i can not take the problems anymore.

Customer service phone male
Mr. Faghrie Johnson TellsAug 29, 2013

I have a blackberry curve 9380, but my bb is just over a year old and has stopped working, but is currently showing initialization failed and now i can not use my phone anymore. I took it to numerous repair shops, but they told me that my phone is blocked,so i call my service provider (Vodacom), but they said the problem is with the handset itself. I really love this phone and want to repair it, considering how much i paid for it.

Customer service phone male
Mr. Engelbrecht TellsAug 29, 2013

I have a blackberry curve 9320. I've upgraded by bbm on this phone, but it has re-instaaled my previous bbm on this phone that is being currently used by my son in law. Now his contacts is showing on my phone and my contact are lost as well as he is showing as the main member on bbm on the cure. How can i fix this

Customer service phone female
Ms. Janell TellsAug 27, 2013

I lost my Blackberry curve 9300. Someone picked it up and I tried to go into Blackberry Protect to trace my phone and to delete all my information and contact numbers and things I had on that phone so that the person who picked it up cant see my stuff, but I forgot my password. My email address is janelllaufs@yahoo.com or janelllaufs@gmail.com. I still have the box of the phone with the IMEI no if you can help me trace my phone or just help me delete all
the things I had on the phone.

Customer service phone male
Mr. Werner Brummer TellsAug 26, 2013

I cannot reset my password. I have forgotten the password. I go into the blackberry password reset I type in the user name it then gives me some text / numbers to type in then it asks me for an answer to a question, but there is no question so how do i answer a question when i do not know what the question is

Customer service phone male
Mr. PS TellsAug 24, 2013

Poor service at Blackberry Buddies Eastgate and Sannton,22nd,23rd,24th August.Inefficiency,three staff members to one laptop,closing early,not trained in customer relations.Three attempts to ask for assistance to back up phone data,no result.Posted on Hellopeter.Educate your staff!

Customer service phone female
Ms. Lalia Acutt TellsAug 15, 2013

I purchased a Blackberry Q5 for my son and when he received the phone he did not know that it takes a Micro SIM - he tried to put in a normal SIM and has broken the mechanism. I cannot find anyone in Pietermaritzburg who has the part. The phone is apparently to new. Please could someone let me know where I can get his repaired. My email address is lalia@dynamicbrands.co.za

Customer service phone female
Ms. thandi TellsAug 12, 2013

Bought a blackberry last year July and exprienced problems and took it to vodacom repairs and 7days later received an exchange in October then took it for repiars again this year in February March for faulty trackpad andit got fixed then in may took it back cause it was faulty and received a refurbished phone in July and now its faulty again and my manufacture warranty has expired and now I am forced to pay for repair for a phone which has been giving me problems three different phones in under one year it been hell instead of pleasent using blackberry... I want a trade in

Customer service phone female
Ms. Beatrice Seisa TellsAug 03, 2013

I bought a BB curve 9300 I hhave always had a problem with it now I am on my 5th if not 4th refurbished phones and I have to always go in for something to be fixed or software upgrade or camera stopped working its been one thing after the other. I am futherup of being given refurbished fones cause I bought a phone with the intentions that it would make my life easy, but it hasn't it just caused me more stress and inconviniece over and over, I believe its my consumer right to refuse to be given a product that isnot to be working. I need a phone that works.

Customer service phone male
Mr. olebogeng seripe TellsJul 29, 2013

I was wondering if I could get help now now please cause its an emergency. Since today before 2o'clock pm my phone battery drained and I only switched it on at 5o'clock pm to charge it, but asked me for my blackberryid password and I forgot it and I clicked forgot pin and it asked me the recovery question unfortunately I forgot my asnwer as well could I please get help now now please cause I have to tell my brother something in bbm and its urgent. My blackberryid username is reorapetseseripeolebogeng@gmail.com

Customer service phone female
Ms. Melanie Casper TellsJul 29, 2013

I have had my BB9300 for just over a year, in that year I have had to send in the phone because the scroller just keeps running up, they fixed it and put a refurbished sticker on the inside of my phone. I received the phone back after three weeks, a very great inconvenience to, because I was without a phone for that time! The phone came back and the problem was not solved, I am so tired of the bad service, no wants to assist or help, I have had enough, I really think the correct thing to do is to give me a new phone, this has been fixed and still doesn't work! I have never had such bad service!

Customer service phone male
Mr. Michael idon TellsJul 28, 2013

hi my name is Michael,
i just moved from Nigeria to South Africa, upon my entry in south Africa i bought and register an new SIM card in south Africa, but when i turned on my phone i was prompted enter my blackberry ID password which i did, but it kept telling i entered a wrong password and each time i tried the "forgot you password" link i was told that i cant change my password when my phone was offline, well i was able to finally changed my password , but by the time i entered the new password i realized I've exceeded the number of attempt to sign in what
do i do now Please i need help.

Customer service phone male
Mr. Johan S TellsJul 26, 2013

Hi all I received a weird bb in my in box from a name something like "Alarga" that I do not have on my contacts list or groups. I did not open the BB, but immediatly closed the chat as it seemed dodgy. Anyone else know what this? Or experienced same thing? I called Blacberry on the number on the site and they do not seem concerned told me that BB is protected against viruses/scams. Any input on this. Thanks

Customer service phone female
Ms. anette TellsJul 26, 2013

Good Morning i just get a contract on the new blackberry Q10, but i cant setup my mms settings. the guy at vodacom tell me to send my self a mms then it wil work, but that mms won't go throw. What can i do

Kind regards Anette
076 790 7397
anettevdm@gmail.com

Customer service phone male
Mr. miluwani TellsJul 25, 2013

I am using BlackBerry Z10 for the first time, the voice speaker seems to have have problem as I can head the voice of the person I am talking to, but the person can not hear me unless if I can put it on the hands free, it's for the second time now.

Customer service phone female
Ms. Talitha TellsJul 24, 2013

In May 14/15 upgraded from Torch to Z10 and the same day after few hours of using the phone the battery died and it never switched on again. Took the phone back the next day. A week later got a new one, two months down the line the same thing happened and now I am phone less. I do not want the Z10 again. This is the worst BB phone I have ever had :(......

Customer service phone female
Ms. annette TellsJul 22, 2013

good morning,

i had several attempts to reset my blackberry ID password, which i canot do as it keep on giving error messages.

its frustated as i have forgot my password id, and is trying to do a new one, which is always unsucessful due to password to weak.

i have not be able to use my app world fo some time now, an canot do even downlodas.

can some one please tell me what do i do to have my password reset, as i am getting frustrated with the too weak messages.

thanks

Customer service phone male
Mr. peter botma TellsJul 20, 2013

can not access on board ring tones and cannot change ring tones. This is a reoccurring problem. The phone has been replace 3x and the software has been reinstalled. The only way to correct the problem is to do a hard reboot

Customer service phone female
Ms. Sonet TellsJul 19, 2013

I got my Blackberry Z10 in April this year. From sometime in May the phone kept rebooting it self. Since two days ago it now switches off and refuses to switch back on. Only after I take out the battery and wait for a few minutes does it, if I am lucky the first time, switch back on. It is now so frustrating. I drive very far to work in the dark and now I cannot depend on this phone. I will currently not recommend this phone to anybody. I need assistance with this phone.

Customer service phone male
Mr. Bernadette TellsJul 19, 2013

Blackberry bold 9900 upgraded in December 2012 in January this year the phone kept hanging and bombed out when bluetooth was switched on. It went in for repaires and the screen and keyboard had been replaced a week after that we needed to load new software and still can not use bluetooth nor send images on bbm. Now, the phone switched on and off and the symbols button appears when ever i am typing and do not even use the scroll button to scroll, but instead the qwerty board. It went in for software again. 4th time in now, i am fed up and want a new bb different model please. I am furious

Customer service phone male
Mr. Calls are charged TellsJul 18, 2013

Need my Blackberry ID and password.

Tried resetting it and this has been done, however phone numberw asks for the smartphone user id. I do not know this???

Cannot get hold of customer care at blackberry for assistance.

Can someone please help.

Customer service phone female
Ms. Elnette TellsJul 16, 2013

Hi! I sold my old BB9800 to a friend when I got a BB9900. I did a data transfer from the one to the other, but now when I sync my BBM with my email I get my friends BBM contacts? How can I fix it?!?! Please help ASAP? I need to get my BB sorted Thanks

Customer service phone female
Ms. Razaanah TellsJul 15, 2013

i bought a red 9320 round February and it's peeling, my friends phone is doing the exact same thing and i was at the optometrist the other day and typing a message when the receptionist said "omw, my phone is doing the exact same thing"

This is obviously a factory fault, what happens now as i went to Markhams where i bought it and she said it would take two weeks to have it sent in. My question is, if it is a factory fault surely the phone should be replaced.

Customer service phone male
Mr. Alan Hartogh TellsJul 15, 2013

Good Morning
I have received an email from blachberry marketing your latest blackberry phones,I am annoyed at receiving this as it prevents me going into the internet with time delay,I would appreciate if you could remove this advert from my cellphone and refrain from sendinf any further advertising of your products to my cellphone
number 071 8444 387.I have been to cell C to get it vemoved and they tell me they can do nothing as it was installed by Blackberry themselves,please note this irritating form of marketing has now made up my mind that I will never purchase another Blackberry.

Customer service phone female
Ms. 0829771512 TellsJul 12, 2013

will let me know when there are stock, went back on Wendsday and Vuzi confirm there is stock, but do not have approval yet,tried to contact cellc direct at main offices, but the people is not very helpfull there, and i just want to know what is the status on this because if it wasn't for that Vuzi who did not want to assist me the first time i could have had a phone already, i did not even put a SIM or battery nor put it on at all, just put it back in box and took it back to cell c and they did not took it back now i must be satisfied with this and its the worse service ever. please help

Customer service phone male
Mr. richard TellsJul 11, 2013

i am the proud owner of a blackberry which my daughter from england gave me.i have tried to activate it here in south africa and it seems to be locked. can you please tell me how to unblock it.
model and pin no on the box
blackberry 9800
model:rdg71uw
pin;26964D08
CE0168
Thank you
RICHARD LANGCAKE
PS. I AM 68 YEARS OLD so please make it as simple as possible thanks

Customer service phone male
Mr. Nkosi TellsJul 10, 2013

i was not familiar with blackberry protect untill my phone was lost. It is then that i realised that i had blackberry protect installed on my phone. It always shown some blackberry protect messages, but i always ignored them.Now am not sure whether blackberry device was turn on or what please help...the guy is using my phone even now.

Customer service phone male
Mr. Owen TellsJul 08, 2013

My daughter has a Curve 9380 that started rebooting continuously.

Vodacom are not interested in helping as she won the Blackberry in a competition.

I cannot get any response from Blackberry - the unit should still be under warranty and Berryfix want R336 to fix the problem, but that invalidates the warranty.

Please help.

I can be reached on +27837039831

Customer service phone male
Mr. Malcolm Brooks TellsJul 05, 2013

Two of my Blackberry 8520 Handsets have failed within the second year of warranty. Fault: Keypad and Trackball, non-functional and rubberised buttons on top of phone, perished. Phone one was replaced by Blackberry and the second was rejected on the basis that the perished rubber buttons was perceived to be physically damaged. This is unacceptable as 1, this appears to be a latent defect of the device and secondly, the nature of my concern was that the keypad and Trackball was non-functional. Outlet: Vodacom Centurion - 012 663 3918, Job 8974473-52114592. Blackberry support, urgently required.

Customer service phone female
Ms. Susan TellsJul 03, 2013

My Blackberry bold 9790 keeps rebooting itself even if the battery is full. sometimes when i try to take a picture it goes off even when am surfing on the net it will just say battery too low for radio use whenthe bettery if full. sometimes it goes on red and when i put it on the charger the battery goes half way full immediately after plugging in the charger. i took it to MTN my service provider and they performed a software update, but nothing changed, today i tried to check fo\r software updates and i see there is a new one. should i upgrade to that software or what could be the problem??

Customer service phone female
Ms. Samantha TellsJul 01, 2013

I am trying to reset my email address and forgot password. this stupid thing wont give me my old pass word it just tells me to put in new pass word and confirm, but does nothing after that. I need to get my e mails. and i do not know why i had to type in password in any case for blackberry up dates.
please i need help. i have done the redo pass word thing ten times already and phone is not accepting my new one.

Customer service phone male
Mr. MR T TellsJul 01, 2013

I mst say that the 9320 is the worst bb ever it switches off without any notice, the battery is unstable, I can not use the bbm or any other chats proper as my messages take hourz to reach their intended recepient! I am sick of this nonsense!

Customer service phone male
Mr. Nigel Hanworth TellsJul 01, 2013

I cannot remember my BB identity password and am unable to reset a new password.

I have one attempt left and if I do not get the password right which I do not know then my new phone will go into system wipe out.

Please help my email address is nhanworth@gmail.com

Customer service phone male
Mr. DarkJackal4 TellsJun 26, 2013

I recently purchased R180 mtn pay as you go airtime. After loading that airtime, I received a message from mtn stating that i have R90 free, mtn to mtn calls only.
The problem is, that the supposed R90 that was to be free, was taken off my bought airtime...this causes two problems; first off it expires in a few days, and the second is that I cant use this airtime to other cellular services.
That being said, I complained to mtn, but had a response sating that I have chosen blackberry BISBES and not BIS Absolute.
Can this be reverted, me getting refunded, so that I may choose the bis option?

Customer service phone male
Mr. siphelele TellsJun 19, 2013

I have a bb 9300 tht i sent four repairs at cellc,since i got it back i cnt access my blackberry ID it keeps on sayn "an error occured,try again later"after i put in the correct username and password please help i dnt knw wat two do now!

Customer service phone female
Ms. Razina TellsJun 18, 2013

I purchased a blackberry 9790 14\06 and was disappointed that I did not receive a cover with it, on previously purchasing another bold blackberry I did receive it, please advise as to how I purchase an upgrade on my previous phone and receive less added value?

Regards
Razina Amod

Customer service phone female
Ms. Sebilu TellsJun 18, 2013

I recently forgot my blackberry ID password. I also forgot the recovery question. I tried resseting the password from my PC, but had no luck. How can i go about resseting my blackberry ID password.

Your assisstance will be highly appreciated.

Customer service phone female
Ms. blackberry curve 8520 TellsJun 08, 2013

my blackberry curve 8520 is sending me a suplimentary service error:general error message when i try to check or load airtime, dail *111# or make calls and i am not recieving calls or sms,s. I am on pay as you go vodacom and vodacom said my SIM is ok. I am able to use internet.

Customer service phone male
Mr. Chris Taylor TellsJun 05, 2013

You have a HELP desk at Gateway Shopping Mall, Umhlanga. I arrived at the desk at about 9.10am this morning to be "not Greeted"(!) by a person who ignored me, but proceeded to wire up three Laptops without ever acknowledging my presence. When he eventually looked at me he was totally unable to help or show the slightest interest in my query about WiFi, gave me your Blackberry 101 leaflet and then started to use his own Blackberry to SMS someone.I eventually walked away. Is this the way you want to keep and attract customers? Comments please.

Customer service phone female
Ms. Noni Jacobs TellsJun 05, 2013

Hi, I have a blackberry curve, the full touchscreen one running OS7, I have downloaded viber so that I can call my sister in Australia, the problem is my phone wont connect to the viber server, but then it wont download anything off the internet, I live in South Africa and am on the MTN network.

Customer service phone male
Mr. Peter TellsMay 23, 2013

How legal is this:-

From: Blackberry Smartphone Promotion Award Team (info@yahoo.com) Microsoft SmartScreen classified this message as junk.
Sent: 23 May 2013 01:21:35 PM
To:
Microsoft SmartScreen marked this message as junk and we'll delete it after ten days.
Wait, it's safe!
Congratulations as we announce to you that your email has been shortlisted
winner of R750,000.00 (Seven Hundred And Fifty Thousand South African
Rand) and a new blackberry Z10 Smart mobile phone in the just concluded
ballot Blackberry Smartphone Sweepstakes South Africa EMAIL INTERNATIONAL
AWARD 2013

Customer service phone male
Mr. Tanya TellsMay 13, 2013

For years I've been wanting a Blackberry and could never afford one, till last year for my birthday from me to me i bought one. To my horror this is the worse phone I ever had, countless problems, phone freezing, loosing connection, battery life and and...the list can just go. Please Please help i have send it for upgrades had it checked out several times, but it doesnt last. My services provider cant help is there anything you guys from blackberry can do for me pleeeaaaaaase pretty pleeeaassse

Customer service phone male
Mr. Jithen TellsMay 06, 2013

Since friday (3 may 2013) my dp was not changing and my messages was not going through too any of my contacts is is very annoying °? tried everything rebooting too plenty of times till today I cannot send messages to my friends. How can °? solve this problem can °? get help?

Customer service phone male
Mr. BlackBerry Curve 9320 TellsApr 10, 2013

I have been using BlackBerry for years now and since my phone was stolen and I got a BlackBerry curve 9320 it has been the worst phone I have ever had I have the bright pink one and althoug its kept in its BlackBerry cover most of the time I have noticed the paint has begun to peel off making the phone look disgusting and cheap! My battery has a life of a couple of hours if I am lucky and it freezes constantly.